Privacy Policy
Effective date: July 11, 2026.
XHelpers Pro is a local-first macOS menu-bar utility for display controls, window shortcuts, optional Wi-Fi switching, Finder context menu actions, local Safes, pointer profiles, key/button remapping, and audio controls.
- No XHelpers Pro sign-in or user profile.
- No event tracking, session tracking, advertising pixels, or usage telemetry.
- Core display, window, Finder, Safe, pointer, remapping, and audio features process data on your Mac.
- Limited network requests occur for software updates, licensing, website analytics, and communications that you choose to send.
Scope and Controller
This policy explains how XHelpers Pro processes information on your Mac and when information may be sent to Xintech LLC or a service provider. Xintech LLC is the controller of information it receives through licensing, support communications, and this website.
- No XHelpers Pro account is required.
- No analytics, tracking SDKs, advertising SDKs, or crash-reporting SDKs are included.
- No background telemetry is sent to Xintech LLC.
- Xintech LLC does not sell personal information or use it for cross-context behavioral advertising.
Local Data
XHelpers Pro processes and stores information locally when needed to provide the features you enable. Local processing is not the same as sending information to Xintech LLC. Xintech LLC does not receive this local data unless you deliberately include it in a support message or use a network service described below.
Local preferences may include:
- Display settings, display identifiers and topology, brightness behavior, custom resolution manifests and backups, keyboard shortcuts, keyboard backlight, Wi-Fi switching, and start-at-login preferences.
- Window arrangement and focus shortcuts, app bundle identifiers or paths, arranged-window state, Active Window Highlight appearance, and conflict-helper preferences.
- Finder action settings, selected editor, terminal, and compatible apps, plus file or folder paths and security-scoped bookmarks that macOS requires to remember access you granted.
- Safe workflow preferences and local folder choices. Safe passwords and derived encryption keys are kept only for the operation in progress and are not stored or logged.
- Pointer-device identifiers and profiles, scrolling settings, key/button remapping rules, and Audio Mixer preferences. XHelpers Pro does not build a history of typed text, pointer events, or audio content.
- Wi-Fi network names (SSIDs), access-point identifiers (BSSIDs), signal and band information, and short-lived scan or roaming state when Auto Wi-Fi Switch is enabled. XHelpers Pro does not read or store Wi-Fi passwords.
- Trial markers, license validation timestamps, and, after activation, the license key and license-instance identifier in your Mac's Keychain.
- Bounded diagnostic messages described in the Diagnostics and Logs section.
XHelpers Pro uses macOS display APIs for display controls, CoreWLAN APIs for optional Wi-Fi switching, macOS Accessibility APIs for window control, local input APIs for pointer and remapping features, system audio APIs for Audio Mixer after permission, and macOS Finder extension APIs for Finder context menu actions. These APIs process local system and device information to provide the requested feature. XHelpers Pro does not upload display details, Finder paths, file or Safe contents, input events, audio, or passwords to Xintech LLC.
Finder Context Menus and Safes
XHelpers Pro includes a bundled Finder extension. If you enable it in macOS settings, Finder can show XHelpers Pro actions for selected files, folders, or Finder windows.
- When Finder opens the context menu, the extension receives the selected or targeted URLs and uses paths and basic metadata to decide which actions apply. For supported ZIP or 7z files, it may read a small bounded header to determine whether an encrypted-archive action applies.
- File-content reading, writing, encryption, decryption, moving, pasting, and app handoff occur only after you choose the corresponding XHelpers Pro action.
- New File, New Folder, Paste, Move Here, Copy Path, and Open actions run locally on your Mac.
- Open actions pass the selected path to the local app you choose, such as TextEdit, Terminal, Codex, Claude, Visual Studio Code, or another compatible app. What that app does next is governed by its own settings and privacy policy and may include network activity outside Xintech LLC's control.
- Encrypt to New Safe reads selected local files or folders and writes a single encrypted .safe file after you choose a password and destination.
- Add to Existing Safe reads selected local items and the chosen .safe file, then rewrites a replacement Safe after the operation succeeds.
- Decrypt Safe reads the chosen .safe file and restores only the selected contents to the folder you choose.
- Supported .7z, .zip, and .dmg archive flows also run locally and use the password only for the action you start.
Safe encryption and decryption are local actions. XHelpers Pro never stores or logs Safe passwords, and it does not upload Finder paths or file contents to Xintech LLC.
Window, Pointer, Remapping, and Audio Tools
- Window arrangement, arranged-window focus, app-focus shortcuts, move-to-display actions, and Active Window Highlight act on local windows only after you enable or trigger those features.
- Pointer profiles and scrolling settings store local device identifiers and preference values so XHelpers Pro can apply settings to the intended mouse or pointing device.
- Key & Button Remapping uses local keyboard or mouse events to perform the mappings you configure. It does not store typed text or build a history of keys you press.
- Audio Mixer uses macOS system audio capture permission to adjust per-app volume locally. XHelpers Pro does not record, save, upload, transcribe, or analyze your audio content.
Diagnostics and Logs
XHelpers Pro writes diagnostic messages to Apple's local unified log and keeps a bounded app-local diagnostic log. Messages may include app state, macOS and app version, display identifiers or topology, brightness and DDC results, power and wake events, Wi-Fi SSID, BSSID, signal and roaming decisions, and errors from features you use. They are not intended to include file contents, Safe passwords, typed text, or audio content.
The app-local log is limited to 800 entries, 4,096 characters per message, and approximately 8 MB. It rolls over as limits are reached and otherwise remains on your Mac until removed with the app's local data or normal macOS storage-management tools. Apple controls the retention of unified log entries.
When you choose Report a Bug, XHelpers Pro prepares an editable email draft. It normally uses relevant entries from the preceding 20 minutes and may look back up to 24 hours if needed, with a maximum of 180 lines and 16,000 characters. Nothing is sent unless you send the email, and you can remove any diagnostic details first.
Network Activity
XHelpers Pro's normal display controls, window shortcuts, Finder context menus, Safes, pointer profiles, remapping, and Audio Mixer do not require a network connection.
Sparkle may automatically contact XHelpers Pro's public HTTPS update feed, or do so when you choose Check for Updates. The request may include ordinary network metadata such as IP address, date and time, user agent, and app, macOS, and hardware information supplied by the update framework. The feed and downloads may be delivered by Xintech LLC's web-hosting providers, including GitHub Pages where used.
License activation, automatic validation, and deactivation use Lemon Squeezy, Xintech LLC's licensing and merchant-of-record provider. After a license is saved, validation normally occurs shortly after launch and periodically, approximately every 12 hours, subject to an offline grace period. Requests may include the license key, product or variant, license-instance identifier, an instance name based on the Mac's local computer name, and ordinary request metadata such as IP address and time. Lemon Squeezy returns license, product, order, and customer metadata needed to determine entitlement.
The current public XHelpers Pro release does not upload Safe archives or offer a Xintech-hosted Safe transfer or link-sharing service. Safe creation, update, inspection, and extraction remain local.
Wi-Fi, Permissions, and System Integrations
Auto Wi-Fi Switch is optional. macOS may require Location permission before apps can see Wi-Fi network names and access-point addresses. XHelpers Pro uses those details locally for its menu and switching decisions and does not transmit them to Xintech LLC.
Depending on the features you enable, macOS may request Accessibility, Input Monitoring, System Audio Recording, Location, Automation, or Full Disk Access. Automation may be used for a user-requested Finder selection or front-window action, Rectangle conflict cleanup, or a restart/shutdown action. A privileged helper may apply display or custom-resolution changes that require administrator authorization. These permissions and helpers are used only for the local action or feature you enable. You can review or revoke permissions in macOS System Settings.
Bug Reports, Feature Requests, and Feedback
The "Report a Bug...", "Suggest a Feature...", and "Send Feedback..." menu items open a draft in your default email app addressed to Xintech LLC. The app does not send email automatically. You can review, edit, or delete the draft before sending it.
Bug report drafts may include the bounded diagnostic excerpt described above. Feature request and general feedback drafts do not include logs. If you send an email, Xintech LLC and the email providers involved receive the address, message, attachments, and technical details you chose to include.
Your Choices
- You can leave feedback drafts unsent, edit them, or delete diagnostic details.
- You can disable automatic update checks in Sparkle update preferences.
- You can turn Auto Wi-Fi Switch on or off from the XHelpers Pro menu.
- You can grant, deny, or revoke Location permission for Wi-Fi details in macOS System Settings.
- You can grant, deny, or revoke Accessibility, Input Monitoring, System Audio Recording, Location, Automation, and Full Disk Access in macOS System Settings.
- You can disable Pointer Profiles, Scroll Speed & Acceleration, Key & Button Remapping, Active Window Highlight, and Audio Mixer from the XHelpers Pro menu or their settings windows.
- You can enable or disable the Finder extension in macOS settings.
- You can open Full Disk Access settings from XHelpers Pro if Finder actions need protected macOS locations.
- You can deactivate this Mac from the license window.
- You can remove local preferences, bookmarks, diagnostics, and Keychain items using the app's controls where available or normal macOS data-management tools.
Website Analytics
This website uses Umami Cloud, provided by Umami Software, Inc., to count visits and website actions such as download, support, privacy, terms, and email-link clicks. Umami may process page path and search, referrer, page title, browser, operating system, device type, screen size, language, campaign parameters, approximate country/region/city derived from IP address, and the event name plus target link or path for a measured click. Xintech LLC configures events not to include message contents or app file data.
Umami Cloud does not use analytics cookies or conventional fingerprinting and states that IP addresses are used transiently but not stored. Website analytics are hosted in the Umami Cloud region selected by Xintech LLC and retained according to the current account plan, currently up to six months. They are separate from XHelpers Pro, which contains no analytics SDK and sends no app-usage telemetry. See Umami's Privacy Policy.
Retention, Legal Bases, and Your Rights
Local preferences remain until you change or remove them. Keychain license data remains until it is removed or the related app data is cleared. Xintech LLC retains support correspondence only as reasonably needed to answer the request, maintain business records, prevent abuse, and comply with law. Service providers retain information according to their terms and the settings described above.
Depending on your location, processing may be based on performing the license or service you requested, Xintech LLC's legitimate interests in securing and improving its products and website, consent where required, or compliance with law. You may have rights to request access, correction, deletion, restriction, objection, or portability and to complain to a competent data-protection authority. Some rights are subject to legal exceptions. Because most app data never leaves your Mac, Xintech LLC may not possess data responsive to an app-data request.
Contact
For privacy questions or support, contact Xintech LLC at admin@xintechllc.com.
Xintech LLC may update this policy if XHelpers Pro's behavior changes. The effective date above will change when the policy changes.